Kurbani Durjini Watch Policy
At Kurbani Durjini, we are proud to offer a carefully curated selection of luxury watches for our customers. However, it is important to recognize that Kurbani Durjini is not an officially authorized dealer or reseller of any watch brands, and we do not have direct affiliations with the manufacturers, their authorized distributors, or retailers. As such, we cannot guarantee manufacturer-issued warranties, nor can we officially certify that any timepiece is 100% authentic according to the standards of the brand.
While we understand that this raises concerns, we take all necessary steps to ensure the authenticity and quality of the watches we sell. This policy outlines our commitment to offering genuine watches, the measures we take for verification, and our limitation of liability in relation to the authenticity and warranties of the watches we offer.
Authenticity Assurance and Verification
At Kurbani Durjini we are committed to doing everything within our power to ensure that the watches we sell are genuine and in excellent condition. To achieve this, we implement a comprehensive authenticity verification process, which includes the following steps:
- Internal Inspections: Each watch undergoes a thorough inspection by our team of highly trained in-house watch experts, who examine the condition, materials, movement, and overall construction of the timepiece to ensure it meets the expected standards of luxury watchmaking.
- Third-Party Verification: In addition to our in-house evaluations, we partner with respected third-party professionals who specialize in luxury watch authentication. These experts assess the originality of the components and the overall authenticity of the timepieces. However, it is important to note that, despite these rigorous efforts, these verifications do not equate to official manufacturer certification.
- Aftermarket Components: Occasionally, a watch may include aftermarket parts, such as straps, crystals, or bezels, which are not original to the brand. These components do not affect the functionality or aesthetic of the watch but may impact the watch’s authenticity as viewed by the manufacturer. We aim to disclose any known aftermarket components at the time of sale.
While we undertake these steps to ensure that all watches sold by Kurbani Durjini are authentic and high-quality, we cannot guarantee 100% authenticity due to our status as a non-authorized dealer. Therefore, we recommend customers conduct additional independent research or verification if they have concerns.
Manufacturer Warranties and Servicing
As we are not an authorized dealer of any watch brands, watches purchased from Kurbani Durjini Ltd. may not be eligible for manufacturer-issued warranties or servicing. Customers should be aware of the following:
- No Official Warranty: The watches we sell are not covered by any original manufacturer warranties, unless explicitly stated. As a result, any claims related to repairs, defects, or replacements must be addressed directly through Kurbani Durjini Ltd. or independent service providers, as the manufacturer may refuse to service watches purchased from non-authorized sellers.
- Servicing and Repairs: If a watch purchased from Kurbani Durjini Ltd. requires repair or servicing, we recommend seeking assistance from trusted independent watchmakers or certified third-party service providers. The original brand may decline to repair or service the watch due to its resale by a non-authorized dealer.
Limitation of Liability
By purchasing a watch from Kurbani Durjini, you, as the customer, acknowledge and accept that Kurbani Durjini Ltd shall not be held liable for any claims, disputes, or issues arising from the following:
- Authenticity Disputes: Although we take every reasonable measure to ensure authenticity, we cannot provide an official manufacturer's certificate of authenticity or a 100% guarantee that the watch is fully original. Customers accept the possibility of aftermarket components or misrepresentation.
- Manufacturer Warranties: As a non-authorized dealer, we cannot guarantee that the watch is eligible for any manufacturer-backed warranties or services. Kurbani Durjini is not liable for any issues related to warranty refusal or repair denials by the original manufacturer.
- Condition and Quality: We inspect every watch prior to sale to verify its condition, but due to the pre-owned or non-certified nature of some watches, there may be subtle wear or minor imperfections. By purchasing, the customer agrees to accept the watch in its as-is condition, based on the information provided at the time of sale.
- Loss or Damage Post-Sale: Once the watch has been delivered and accepted by the customer, Kurbani Durjini assumes no responsibility for any loss, theft, or damage to the timepiece. Customers are advised to secure appropriate insurance coverage for their luxury watches.
Customer Responsibility and Due Diligence
We strongly encourage our customers to perform their own due diligence before purchasing a luxury watch. Purchasing from a non-authorized dealer inherently carries risks that the customer should be aware of, and we urge all buyers to take the following steps:
- Independent Research: Before finalizing a purchase, conduct your own research on the brand, model, and authenticity of the watch. If you have concerns, consider consulting an independent watch expert or verification service to ensure peace of mind.
- Third-Party Authentication: After purchase, if you have any concerns regarding the authenticity or condition of your watch, you are encouraged to seek a third-party authentication service. Kurbani Durjini will work with you to facilitate this process where possible.
Final Sale Policy
All watch sales at Kurbani Durjini are final, and returns, exchanges, or refunds will not be accepted on the basis of claims related to authenticity or manufacturer warranties once the purchase has been completed and the item has been delivered. By purchasing, customers agree to these terms and release Kurbani Durjini from any liability concerning disputes about the watch’s authenticity, condition, or eligibility for manufacturer services.
Shipping, Insurance, and Delivery
We take great care to ensure that all watches sold by Kurbani Durjini are securely packaged and shipped using trusted delivery services. Our shipping policy includes the following:
- Secure Packaging: All watches are carefully packaged to prevent damage during transit. We ensure that each timepiece is delivered in the condition it was advertised in.
- Insurance: Kurbani Durjini provides shipping insurance on all watch deliveries to protect against damage or loss during transit. Once the watch has been delivered and signed for, the responsibility for the timepiece transfers to the customer.
Conclusion
Kurbani Durjini is dedicated to offering high-quality, luxury watches through careful verification and inspection processes. However, due to our status as a non-authorized dealer, we cannot provide manufacturer-issued guarantees of authenticity, warranties, or servicing. By purchasing a watch from us, you, the customer, accept the inherent risks involved and release Kurbani Durjini from any liability related to authenticity or future warranty claims.
We appreciate your trust in Kurbani Durjini and are here to provide as much support and transparency as possible during your purchasing process.
the maison of kurbani Durjini
Lasting Devotion of Love
Kurbani Durjini’s lifespan has arisen from unique circumstances, driven by the ingenuity of Durjini, a combination with detail and a innovation of beauty. Since Durjini established our company in London in 2021, his fascination with the emotional power of gemstones gave birth to Durjini. which strides to become a beacon of innovation, creativity, and craftsmanship. An intense passion for diamonds has been the driving force in Hussan’s life since he first constructed his jewellery at a jeweller’s bench in Hatton Garden, London’s jewellery quarter. His story of metamorphosis is very similar to that of a diamond – transformed from raw, rough carbon into a precious, ravishingly refined gem. ‘I have always been fascinated and mesmerised by diamonds,’ he says; ‘I remember looking at them, studying them closely to understand their purity, and the way they had been cut. It was an inherent feeling that has turned in to a lifelong passion. On his journey for his passion for precision and fine eye to detail has translated to jewellery. Durjini founded his first company at the tender age of 21, when he began working alongside a more experienced jeweller. ‘I suggested we set up in business and we formed a partnership, repairing western jewellery.’ Durjini’s entrepreneurial flair, opportunistic nature and courage in taking risks all contribute to his business trajectory. Selling extravigant rings to a jewellers in the north of England in Nottingham, who called me immediately after my return to London to say they had sold the rings and wanted to order another.’