We have a 5- day return policy, which means you have 5 days after receiving your item to request a return.
All custom orders do not have any return policy as they are custom made.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
the maison of kurbani Durjini
Lasting Devotion of Love
Kurbani Durjini’s lifespan has arisen from unique circumstances, driven by the ingenuity of Durjini, a combination with detail and a innovation of beauty. Since Durjini established our company in London in 2021, his fascination with the emotional power of gemstones gave birth to Durjini. which strides to become a beacon of innovation, creativity, and craftsmanship. An intense passion for diamonds has been the driving force in Hussan’s life since he first constructed his jewellery at a jeweller’s bench in Hatton Garden, London’s jewellery quarter. His story of metamorphosis is very similar to that of a diamond – transformed from raw, rough carbon into a precious, ravishingly refined gem. ‘I have always been fascinated and mesmerised by diamonds,’ he says; ‘I remember looking at them, studying them closely to understand their purity, and the way they had been cut. It was an inherent feeling that has turned in to a lifelong passion. On his journey for his passion for precision and fine eye to detail has translated to jewellery. Durjini founded his first company at the tender age of 21, when he began working alongside a more experienced jeweller. ‘I suggested we set up in business and we formed a partnership, repairing western jewellery.’ Durjini’s entrepreneurial flair, opportunistic nature and courage in taking risks all contribute to his business trajectory. Selling extravigant rings to a jewellers in the north of England in Nottingham, who called me immediately after my return to London to say they had sold the rings and wanted to order another.’